1. Order Cancellation: within 12 hrs of placement.
1.1 Cancellation Period: 12 hrs.

Customers may cancel their order within 12 hours/days of placing the order. After this period, orders may not be eligible for cancellation.
1.2 Cancellation Request: at info@medifactories.com

To request a cancellation, customers must contact our customer support team at info@medifactories.com and provide the order number and reason for cancellation.
2. Custom Orders: at info@medifactories.com
2.1 Non-Cancelable: at info@medifactories.com

Some products, especially custom or made-to-order items, may be non-cancelable once the production process has begun.
3. Refund Policy: as per company rule
3.1 Refund Eligibility: as per QC/QA Team Reports.

If the cancellation request is made within the specified cancellation period, a full or partial refund may be issued, depending on the status of the order.
3.2 Refund Process: within 48 hrs

Refunds will be processed using the original payment method. The time frame for the refund to reflect in the customer’s account may vary depending on the payment provider.
4. Order Modification: within 12 hours of placement.
4.1 Modification Requests: within 12 hours of placement.

Customers who wish to modify their order after the cancellation period must contact our customer support team. We will make efforts to accommodate modification requests, but changes are not guaranteed.
5. Late Cancellation: as per actuals
5.1 Late Cancellation Fee: NA or As per Actuals

Cancellation requests made after the specified cancellation period may be subject to a late cancellation fee. The fee amount will be communicated to the customer upon request.
6. Force Majeure: by mail
6.1 Force Majeure Events: bt mail

MEDIFACTORIES reserves the right to cancel orders or extend the cancellation period in the event of unforeseen circumstances, including but not limited to acts of nature, accidents, or other events beyond our control.
7. Contact Information: info@medifactories.com
If you have any questions about our cancellation policy or need assistance with a cancellation, please contact us at info@medifactories.com.